DHL Customs service line
+371 660 10 060

Your shipment is on it’s way to destination country – Latvia

If your shipment has been sent DDP (i.e. all taxes and duties were included in the purchase price of your order), no additional Customs fees will be applied. Please send to us all information that is requested below.

If DDP applies it will be stated on the invoice of your on-line purchase.

If your shipment has not been sent DDP (i.e. taxes and duties were NOT included in the purchase price of your order), Customs fees will be aplied.

Please be informed that:

  • You can Customs clear the shipment yourself in the electronic declaration system (EDS) using documents that DHL will provide you after the shipment’s arrival in latvia; or
  • You can authorize DHL to Customs clear your shipment starting from 30 eur plus any duty and tax due. (In this case, please provide us the information listed below)

Dear Customer,

For customs clearance of the shipment, please follow these steps below and return us mentioned documents via mail:


Proof of purchase (receipt/invoice, internet purchase order), indicating the name of the customer, information about the item, quantity, value of the goods, transport and insurance costs;


Proof of the payment (printout of internet banking transfer, PAYPAL, WESTERN UNION or similar);


Detailed description of the shipment’s content indicating its purpose, material and other information that make the goods easily identifiable; Example: womens T shirt from cotton, mens dress shoes from leather, electronic bluetooth speaker, etc;


Filled and signed power of attorneyPower of attorney [PDF, 736 Kb].
In Power of attorney: On top you need to fill out – date, name, surname; personal code; passport number or number of ID card; declared place of residence. At the bottom – your signature.